Banking Insights

February 08, 2021  |  by Chase Andrews

Would you like to drive the highest device availability, anticipate and meet the ever changing expectations of demanding consumers, all while optimizing operational efficiencies? If you don’t already enjoy this level of proactive service, perhaps it’s time to rethink your service model.

February 01, 2021  |  by Diebold Nixdorf

bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.

December 17, 2020  |  by Diebold Nixdorf

Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

November 23, 2020  |  by Julie Hogan

Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.

November 16, 2020  |  by Jean-Christophe Bouche

With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.

November 02, 2020  |  by Jim Flannery

The stay-at-home orders have forced everyone to adapt to new ways of doing things. See how consumers, including some unexpected demographics, are changing their banking behaviors.

October 08, 2020  |  by Thomas Karakalos

ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.

September 30, 2020  |  by Diebold Nixdorf

Diebold Nixdorf Advisory Services is a team of experienced banking professionals who can help you develop and implement channel transformation initiatives for your institution, including technology.

September 09, 2020  |  by Terence Devereux

In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.